Monday, July 18, 2011

The 'Microsoft Information Store' returned 'Backup is already active.

While backing up Exchange Stores on a Microsoft Exchange 2003 server for a friend using the ol' faithful Windows NTBackup, I came across the following error.

Backup Status
Operation: Backup
Active backup destination: File
Media name: "exchange_backup.bkf created 18/07/2011 at 10:33 PM"

Volume shadow copy creation: Attempt 1.
Backup of "ExchSrvr01\Microsoft Information Store\First Storage Group"
Backup set #1 on media #1
Backup description: "Set created 18/07/2011 at 10:33 PM"
Media name: "exchange_backup.bkf created 18/07/2011 at 10:33 PM"

Backup Type: Normal

Backup started on 18/07/2011 at 10:33 PM.
The 'Microsoft Information Store' returned 'Backup is already active.

' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Information Store' returned 'Functions called in an invalid sequence.

' from a call to 'HrESEBackupClose()' additional data '-'
The operation was ended.
Backup completed on 18/07/2011 at 10:33 PM.
Directories: 0
Files: 0
Bytes: 0
Time: 1 second


The operation did not successfully complete.


Failing to remember any solutions off hand, I consulted the Oracle, (Google is the almighty I am talking about). In return for my search, I got hundreds of matches. I opened the first one, as it was from Microsoft Support This said that I had my Exchange Server Databases installed on the same drive as my operating system. Due to this the backup was failing. This did not fit my situation so I trawled further.

Persistence and bullheadedness is the recipe to success and Viola! I found my answer. To be quite honest, when I read it, I thought it to be too simple to work. I said to myself, if this works, I will be a monkey's uncle. And as it stands, a happy monkey has just inherited me as their uncle :)

The problem was due to the simple fact that circular logging was enabled on the Storage Group. I disabled it, restarted the Microsoft Exchange Information Store service and tried NTBackup again. To my hearts joy, it worked :) (exact article can be found here

Have a great week.


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