The issue was that a user complained that when he turned on his machine in the morning, all his desktop icons mysteriously disappeared. I was a abit skeptical at first since he assured me that he had not changed anything. So I remotely connected to his computer, and found that he wasnt telling fibs. The icons had literally disappeared and all that was left was the desktop wallpaper.
At first I thought his user profile would be corrupted so thought to give it a simple test. I right clicked on the desktop and created a new text document. The process went through without any errors but the new icon failed to show on the desktop. I checked his user profile folder to see if the icon had been created. This can be found using the environment variable %userprofile%. So I looked at %userprofile%\desktop and found that a new text document had been created although it didnt show on the desktop. Ahem. Time for some head scratching.
Doing a quick search on the internet revealed the answer to me, and when I realised how simple it was, I could have almost kicked myself (but then I thought otherwise :) )
Anyways to get to the point, all I needed to do was the following
1. Right click on the Desktop and then click on View
2. A sub menu will show and there check to see if Show desktop icons is ticked. In my case it wasnt.
3. Click the Show desktop icons option and then when you return to the desktop, all your icons would have returned
4. You can click the Show desktop icons option again to hide the icons
The above solution (and the image above) was copied from http://www.thewindowsclub.com/desktop-icons-not-showing-windows-7
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